Lash FAQ

What are Eyelash Extensions?

Eyelash extension is an advanced technique that lengthens and thickens eyelashes. They are single strands of lashes that are curved to replicate a natural eyelash. We use only quality extensions in silk.

How will they look and feel?

When applied they will look completely natural, only much longer and fuller. They will feel like your own eyelashes. We do not count lashes, we will add as many or as few as needed to create the right look for you.

How long will my initial appointment take?

We take an artisan approach with our customers and will not rush your appointment. You can expect your first appointment to take approximately 2 - 3.5 hours. Unlike some salons we do not count eyelashes, a full set is a full set. Why so long? We give you 100% coverage! We apply and extension to every lash that is healthy enough to hold an extension. We will use as many as are needed to create the right look for you. If you are happy, then we are happy.

Why are Volume Lashes so expensive?!

One reason is volume lash extensions are hand-made, in the moment. This ensures the volume lash 'fan' is the appropriate size, length, thickness and weight for your natural lash.Hand-making Volume fans and properly applying them takes 1000's of hours of practice. You're paying for you lash artist's skill, education, knowledge, and perseverance. We also use very high quality products to ensure you receive the best results!You are worth the best!

How long will my Eyelash Extensions Last?

When properly applied and cared for, your eyelash extensions will last for anywhere from 2 to 5+ weeks, also depending on your personal lash cycle . Please see the aftercare section on how to properly care for your eyelash extensions to maximize longevity.

What is a fill and how often should I get one?

Why do I lose some of my eyelashes?

Due to the natural growth cycle of your lashes you will find your natural eyelashes shed every 60-90 days as new ones grows in. We recommend getting a fill every 2 to 4 weeks to fill in lashes on the new growth.

Will extensions damage my eyelashes?

Yes and no. Yes, your lashes can be damaged if you go to someone who was not properly trained and uses cheap products not intended for long wear. No, extensions properly applied by a certified, trained technician who uses quality products should not. My eyelash extension application techniques and innovative aftercare ensures your lash health.

A friend of mine is allergic to the products, is this common?

True allergic reactions do happen, but are rare. If you have developed an allergic reaction you may still wear extensions with some changes made to the aftercare process. What is more common is eye infection due to improperly washing and caring for your lashes. Waiting 24 hours to wash lashes and not washing your eyelashes the entire time you wear them are the most common causes of infections. Imagine not washing the head on your hair for weeks or months. This is the most common reason wearers lose their lashes prematurely.

Will I still need to use mascara?

No, you will not need to use mascara with your lash extensions, but for nights that you want extra drama you can use a water-based mascara. See the aftercare section below for tips on using mascara.

After Care

Wash your lashes daily with our lash cleanser & cleansing brush. Cleaning the skin between the lashes! Pat dry with a towel and brush with the mascara want while they are wet so they dry properly.

Avoid pulling or rubbing your eyes at all times.

Do not use eyelash curlers with your extensions. With proper application, you will not need them.

Brush your extensions daily.

Use only mascaras that are safe for eyelash extensions, no waterproof mascaras.

Use care when applying facial and eye creams to avoid the lash line.


On the left is a photo of a client who got a removal + full set. Her lashes were damaged from her previous lash tech.

The bottom photo is the end result of her full set.

The top photo is of her 5th fill with me!

As you can clearly see her lashes are no longer damaged and are fuller!

If lashes are applied correctly, with proper isolation and judgment of length, size and amount, your natural lashes should never be damaged!!!

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(306) 261 - 9437


#204 - 1889 Spall Road

Kelowna, BC V1W 2X7

(On the 2nd Floor)